Terms & Conditions — eb999 Platform Rules and User Agreement

Please read these terms carefully before using eb999. By accessing the platform you agree to be bound by the conditions set out below.

Last updated: January 2026

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User") and eb999 ("the Platform", "we", "us"). They govern your access to and use of the eb999 website, mobile interface, games, betting services, account features, promotional offers, and all related services made available through the Platform.

By registering an account, logging in, or otherwise using eb999, you confirm that you have read, understood, and agree to these Terms in their entirety. If you do not accept any part of these Terms, you must not use the Platform. eb999 reserves the right to update or amend these Terms at any time, and continued use of the Platform following any change constitutes acceptance of the revised Terms.

⚠️ These Terms apply to all users of eb999 regardless of location. Players must be 21 years of age or older. By continuing to use the Platform you represent that you meet this and all other eligibility requirements set out in Section 3.

2. Key Terms at a Glance

A summary of the most important rules that apply to all eb999 accounts.

Age Requirement

You must be 21 or older to register and use eb999. Underage accounts are prohibited and will be closed.

One Account Per User

Each user may hold only one eb999 account. Duplicate accounts are subject to immediate suspension.

BDT Deposits

All deposits and withdrawals are processed in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, Visa, or Mastercard.

Bonus Rules

All bonuses are subject to wagering requirements stated at the time of the offer. Bonus abuse may result in account suspension.

Account Security

You are responsible for keeping your eb999 login credentials confidential. Do not share your password with anyone.

Fair Play

Fraud, collusion, and use of automated tools or bots are strictly prohibited and will result in permanent account closure.

3. Eligibility Requirements

To open and maintain an eb999 account, you must satisfy all of the following conditions at all times. eb999 reserves the right to request verification of eligibility at any stage.

  • You are at least 21 years of age as of the date of registration and at all times thereafter.
  • You are registering and using the Platform for your own personal, non-commercial entertainment.
  • You are not acting on behalf of any other person, business, or syndicate.
  • You have not previously been excluded or banned from the Platform or any associated service.
  • You understand and accept that gambling involves financial risk and you are solely responsible for any losses incurred.
eb999 operates a zero-tolerance policy on underage gambling. Any account found to belong to a person under 21 years of age will be immediately closed and any balance will be forfeited pending investigation.

4. Account Registration and KYC Verification

When registering an eb999 account you must provide accurate, current, and complete information. Providing false or misleading information is a material breach of these Terms and will result in account suspension or termination.

Mobile Number Registration

Your eb999 account is tied to a single registered Bangladesh mobile number. This number is used for OTP verification and account recovery. Each mobile number may be used for only one eb999 account.

Identity Verification (KYC)

eb999 may require you to complete a KYC verification process before permitting withdrawals or processing deposits above specified thresholds. KYC may include submission of a national identity document, utility bill, or other supporting documentation. Failure to complete KYC within a reasonable period may result in account restriction.

Single Account Policy

Each individual user is permitted to hold exactly one eb999 account. If eb999 identifies that a user has created multiple accounts — whether under the same or different identities — all associated accounts may be suspended, balances withheld, and any winnings voided pending review.

5. Deposits, Withdrawals, and Payment Processing

All financial transactions on the eb999 Platform are conducted in Bangladeshi Taka (BDT). eb999 does not accept deposits in foreign currencies. The following terms govern all deposits and withdrawals.

Deposit Terms

The minimum deposit at eb999 is ৳500. Deposits are accepted via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All deposits must originate from a payment method registered in your own name. eb999 does not accept deposits from third parties. Deposited funds are credited to your account balance upon confirmed receipt. eb999 reserves the right to conduct source-of-funds checks on any deposit.

Withdrawal Terms

Withdrawal requests are processed to the payment method used for the most recent deposit, subject to KYC completion. Withdrawals are only permitted to accounts held in the registered user's own name — third-party withdrawals are not permitted under any circumstances. Processing times vary by payment method but eb999 targets settlement within 24 hours of approval for standard BDT withdrawals to bKash and Nagad. eb999 reserves the right to apply additional verification checks before processing any withdrawal.

Chargebacks and Fraudulent Transactions

Any chargeback, reversal, or dispute initiated by you or your payment provider against a deposit made to eb999 will be treated as a breach of these Terms. eb999 reserves the right to close the associated account, void any winnings, and pursue recovery of any funds that were played through or withdrawn following a subsequently reversed transaction.

6. Bonuses, Promotions, and Wagering Requirements

eb999 offers promotional bonuses including welcome bonuses, reload bonuses, and free spins. All bonuses are subject to the following general conditions in addition to any offer-specific terms communicated at the time of the promotion.

  • Bonuses are credited to your eb999 account only after the qualifying deposit has cleared and all stated conditions have been met.
  • All bonus funds are subject to a rollover (wagering requirement) before they can be withdrawn. The applicable wagering requirement will be stated in the individual promotion terms.
  • Bonuses are non-transferable and may only be used by the account holder to whom they were issued.
  • eb999 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice if there is evidence of abuse or violation of these Terms.
  • Only one bonus may be active on your account at any given time unless the specific promotion states otherwise.

Systematic exploitation of bonuses — including but not limited to opening multiple accounts, using automated tools, or coordinating with other players to guarantee bonus outcomes — constitutes bonus abuse and will result in forfeiture of all bonuses and potential account closure.

7. Responsible Gaming Obligations

eb999 is committed to providing a safe and responsible gaming environment. As a condition of using the Platform, you agree to use eb999 solely for personal entertainment and to engage with the platform's responsible gaming tools if your gambling behaviour gives you cause for concern. You acknowledge that gambling involves risk and that you may lose money.

Deposit limits, session time limits, and self-exclusion tools are available through the eb999 support team. Players who feel that gambling is negatively affecting their finances, relationships, or wellbeing are encouraged to contact our support team immediately and request a cooling-off period or self-exclusion. eb999 will honour all such requests promptly and without prejudice.

⚠️ eb999 is strictly for players aged 21 and above. If you are concerned about your own or someone else's gambling, please contact our support team at [email protected]. For additional help, seek guidance from a responsible gaming support organisation in your area.

8. Prohibited Conduct

The following conduct is strictly prohibited on the eb999 Platform. Any user found to have engaged in prohibited conduct may have their account suspended or permanently closed, balances forfeited, and winnings voided without compensation.

  • Using automated software, bots, scripts, or any artificial intelligence tool to place bets, manipulate game outcomes, or interact with the Platform in any non-human manner.
  • Colluding with other players, sharing account access, or in any way coordinating betting activity to gain an unfair advantage over the Platform or other users.
  • Registering more than one account or providing false, incomplete, or misleading information at any stage of registration or verification.
  • Attempting to exploit software errors, glitches, or technical vulnerabilities in any game or platform feature to gain a financial advantage.
  • Using stolen, fraudulent, or unauthorised payment methods to make deposits, or initiating chargebacks in bad faith after funds have been played.
  • Engaging in any form of money laundering, structuring of transactions to evade detection, or any other financially illicit activity using eb999 as a vehicle.

eb999 cooperates fully with relevant authorities in the investigation of suspected financial crime, fraud, and underage gambling. Where required by law, eb999 will disclose account information and transaction records to the relevant authorities without further notice to the account holder.

9. Intellectual Property

All content on the eb999 Platform — including but not limited to software, game interfaces, graphics, text, logos, brand name, trademarks, and all associated intellectual property — is owned by or licensed to eb999 and is protected under applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only.

You must not copy, reproduce, distribute, display, reverse-engineer, decompile, or create derivative works from any part of the eb999 Platform without prior written consent. Unauthorised use of eb999 intellectual property may result in legal action.

10. Limitation of Liability

To the maximum extent permitted by applicable law, eb999 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill. eb999's total liability to any user in connection with any claim arising from these Terms or use of the Platform shall not exceed the total amount deposited by that user in the thirty (30) days preceding the event giving rise to the claim.

eb999 does not guarantee uninterrupted, error-free access to the Platform. The Platform may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. eb999 will not be liable for any losses arising from Platform downtime, game interruptions, or connectivity issues.

Nothing in these Terms shall exclude or limit eb999's liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

11. Amendments to These Terms

eb999 reserves the right to update, modify, or replace any part of these Terms at any time. When material changes are made, eb999 will endeavour to provide reasonable notice by updating the "Last updated" date at the top of this page and, where appropriate, by notifying registered users via their registered contact details.

Your continued use of the eb999 Platform after any amendment becomes effective constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request closure of your account by contacting support.

12. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. In the event of any dispute between you and eb999 arising from your use of the Platform or these Terms, you agree to first contact eb999 support at [email protected] and allow a reasonable period for the matter to be resolved informally before pursuing any formal legal remedy. eb999 will engage in good faith to resolve disputes promptly and fairly.

13. Contact and Support

For questions about these Terms, account matters, payment queries, or responsible gaming support, please contact the eb999 team. Our support team is available 24/7 and aims to respond to all queries from Bangladesh within a few hours.

Email: [email protected]

Please do not include your password or full payment details in any email to eb999 support. Our team will never ask for your full password.

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For players aged 21 and above only. Please play responsibly.